From the wave-0 evidence ledger
Recorded claims
Each claim states what the inspected source says, at the recorded location—bounded by its scope and graded by its confidence. Nothing here is a synthesis across works.
The case page reports deployment to about 100,000 employees, more than 70% weekly use, and roughly three hours saved per employee per week, but these are vendor/focal-organization claims rather than independent causal estimates.
Scope: BBVA deployment and reported use/time estimates; not verified productivity or profit.
The documented operating mechanisms include training about 250 leaders, using champions or 'wizards,' involving security, legal, and compliance early, and selecting a small set of end-to-end workflows for redesign rather than relying only on broad seat deployment.
Scope: Reported BBVA practices; comparative effectiveness untested.
Boundaries
Limitations & independence
Recorded at coding time, carried with the work forever. A claim without its limits is not evidence.
Recorded limitations
- Vendor and customer select showcased metrics
- Weekly/monthly wording on the page was internally inconsistent
- Time-saved is self-reported
- No control group or audited financial outcome
Source independence
Joint vendor/focal-organization narrative; metrics are not independently audited in the inspected record.