W4411959256 Peer-reviewed research AI × management and organizations

Behavioral Externalities of Process Automation

Ruth Beer · Anyan Qi · Ignacio Rios

Also recorded as: doi:10.1287/mnsc.2024.05408

Management Science · 2025-07-02

Recorded claims
2
coded from the inspected source
Evidence classes
2
crossref-api-metadata, journal-toc-listing
Recorded limitations
4
stated, never hidden

From the hash-bound evidence releases

Recorded claims

Each claim states what the inspected source says, at the recorded location—bounded by its scope and graded by its confidence. Nothing here is a synthesis across works.

The abstract reports that process automation changed project completion and worker behavior, with effects varying by task position and social preferences.

confidence: high crossref-api-metadata apw-c1-obot-journals

Scope: abstract-level

The publisher preview studies how automating tasks affects human workers' behavior in sequential collaborative work.

confidence: high journal-toc-listing apw-c1-obot-journals

Scope: publisher TOC preview abstract

Structured relationships

In-corpus citations

Only source-supplied cites relationships whose two endpoints are admitted are shown. Invocation evidence remains a separate relationship.

Boundaries

Limitations & independence

Recorded at coding time, carried with the work forever. A claim without its limits is not evidence.

Recorded limitations

  • Abstract-level Crossref metadata only; full text was not inspected.
  • The publisher surface was not queried after the lane’s quarantined dynamic-challenge response; no independent publisher-page verification was attempted.
  • Publisher TOC preview abstract is truncated; full text was not inspected.
  • Special-issue membership is established by the issue heading.

Source independence

publisher-only