W7166705700 Working papers AI × management and organizations

The AI Trust Gap: The Missing Link Between AI Capability and Economic Value

Luca Ottinetti

Also recorded as: doi:10.2139/ssrn.6968178 · ssrn:6968178

ssrn abstract page · 2026-06-30

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ssrn-abstract-page
Recorded limitations
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Recorded claims

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The abstract defines an AI Trust Gap between potential and realized organizational value, arguing that both insufficient and excessive trust can misalign AI use, workflow integration, delegated authority, value realization, and risk exposure.

confidence: high ssrn-abstract-page apw-e1-ssrn-backfill

Scope: organizational AI adoption, trust calibration, value realization, and governance

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Boundaries

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  • the argument is conceptual and uses named illustrations rather than a stated empirical sample

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