AIORG-W009 Peer-reviewed research

Generative organizational learning: Affordances for new modes of knowledge search, creation, transfer, and forgetting with large language models

Strategic Organization 2026 Northeast Health case

peer reviewed qualitative article full text

Recorded claims
3
coded from the inspected source
Evidence classes
2
scholarly-full-text, adverse-or-corrective
Recorded limitations
4
stated, never hidden

From the wave-0 evidence ledger

Recorded claims

Each claim states what the inspected source says, at the recorded location—bounded by its scope and graded by its confidence. Nothing here is a synthesis across works.

During 19 months of observation at a large academic health system, the study documented more than 100 generative-AI solutions in development and more than 30 deployed from August 2023 to November 2024, compared with 36 predictive models developed across 2017-2024.

confidence: medium-high scholarly-full-text

Scope: One large US academic health organization; counts are descriptive, not a causal productivity comparison.

The case identifies catalyzing, iterating, personalizing, curating, and guardrailing as organizational-learning mechanisms, supported by promptathons, a secure instance, center-of-excellence office hours, communities of practice, risk screens, and evaluation rubrics.

confidence: medium-high scholarly-full-text

Scope: Mechanism propositions from one embedded case; not comparative-effect estimates.

The same case records opportunity costs, weakened social networks and transactive memory, loss of prompt knowledge, superficial adaptation, reduced deliberation from formal screens, and support/maintenance overload as possible modes of organizational forgetting or burden.

confidence: medium adverse-or-corrective

Scope: Observed/derived risks in the Northeast Health case and theory development.

Boundaries

Limitations & independence

Recorded at coding time, carried with the work forever. A claim without its limits is not evidence.

Recorded limitations

  • Single case in healthcare
  • Rapidly evolving technology and organization
  • Some deployment counts and mechanisms are case-reported
  • Mechanism transfer, not effect-size generalization

Source independence

Academic longitudinal embedded case; evidence comes from one anonymized health system and includes interviews/observation.